• Systems Analyst
• Technical Resource Manager
• Project Manager
• Project Development Manager
• CRM/Call Center Manager
• Software Development Liaison
• Program Manager
• Project Leader
• Team Leader
• Senior Project Manager

• Perform discovery and analysis to determine the true nature of the problem or opportunity, ascertain its relevance and feasibility, and identify associated risks.
• Establish the high-level timetable and budget for the project.
• Create the project planning documents, including the Scope Statement, Project Charter, and Statement of Work.
• Create the documents that lay the foundation for the project.
• Conduct the management planning activities that result in the development of the project plan, used to control the execution process of the project.
• Determine the ideal team composition, recruit, negotiate for, and assign team members.
• Define a strategy for monitoring the project iteratively, calculate schedule and budget variances, manage the critical path, team, and vendor relationships, and monitor quality metrics.
• Identify variances and outline corrective action, negotiate changes, and identify the proper course of action to avoid scope creep.
• Execute the project transfer steps, including documentation, transfer process, sign-off, final project report, and a project team lessons-learned debriefing.

Module 1

Project Management Overview

• Project Management Overview
• Project Constraints
• Project Phases
• Initiating Phase
• Planning Phase
• Executing Phase
• Controlling Phase
• Closing Phase

Module 2

Standard Project Documentation

• Project Concept Document
• Project Requirements Document
• Project Charter
• Project Scope Document
• Project Plan
• Closing Document
• Summary

Module 3

Refining of Project Scope Documentation

• Developing the Project Scope skeleton
• Determining Key Scope Elements
• Understanding the Famous Balance: Time/Quality/Budget
• Summary

Module 4

Finalizing the Project Scope and Presenting to Stakeholders

• Finalizing the Project Scope
• Methodologies to be followed
• The Project Book
• Communications
• Obtaining Management Buy-in
• Summary

Module 5

Requirements Analysis and Risk Assessment

• Analysing Project Requirements
• Analysing Program Requirements
• Analysing Business and Functional Requirements
• Understanding Risk Assessment
• Summary

Module 6

Creating a Project Plan

• Understanding the basics of a Project Management Plan
• Developing a Project Schedule
• Estimating costs
• Understanding Quality Management
• Summary

Module 7

Formulating a Project Team 

• Resolving disagreements between Project Team Members
• Managing Teams

Module 8

The Work Breakdown Structure and Organizing ad Finalising the Project Planning Phase

• Planning for Iteration
• Creating a Workable WBS
• Setting Milestones
• Finalizing Project Plan Components
• Developing the Project Plan Steps and Closing Out the Planning Phase

Module 9

Managing Budgets, Schedules and Estimates

• Managing the Project Budget
• Managing the Project Schedule
• Estimate-Tracking Basics

Module 10

Controlling the Project

• Tracking an Active Project
• Managing and Documenting Budget Overruns
• Managing Project Delays
• Managing Waffling Project Sponsors
• Managing Project Schedule Overruns

Module 11

Change Control

• Managing Scope Deviations
• Managing Change Control
• Managing Scope Creep
• Communicating Scope Change Impact
• Managing Project Schedule Overruns

Module 12

Managing Quality

• Understanding of How to Manage Quality
• Testing
• Turnover
• Helping to Meet or Exceed Expected Outcomes

Module 13

Project Closure

• Collecting Project Metrics
• Conducting a Review Process
• Preparing a Written Finalized Project Assessment Report
• Sign-Off