COURSE STRUCTURE

Module 1

INTRODUCTION

• What does a Business Analyst do?
• The role of the Business Analyst.
• Business Analyst Fundamental Skills.
• Project Development Life Cycle and Systems Development Life Cycle.

Module 2

PROFESSIONAL COMMUNICATION

• Professional Communication defined.
• Breaking the Barriers.
• The 7 C’s of Communication.
• The Benefits of Professional Communication.
• Tips for Professional Communication.
• What to avoid in proper communication.
• Professional Presentation Skills.
• What to avoid when doing a presentation.

Module 3

PROBLEM SOLVING

 The Business Analyst and Problem Solving.

• The Stages of Problem Solving.
• Problem Solving Techniques.
• What to avoid during the problem-solving phase.

Module 4

ANALYTICAL THINKING 

• Change is a Given.
• Analytical Thinking defined.
• What to avoid during an analytical thinking exercise.

Module 5

REQUIREMENTS GATHERING

 Requirements Gathering defined.

• Types of Requirements Gathering.
• What to avoid during the requirements gathering phase.
• Documents to complete during the requirements gathering phase.

Module 6

MODELLING 

• Why is Modelling important?
• Modelling Techniques.
• Modelling Tools.
• What to avoid when models are used.

Module 7

EFFECTIVE BUSINESS CASES 

• What is the objective of the Business Case.
• Tips to write an effective Business Case.
• What to avoid when writing a Business Case.
• Business Case structure.

Module 8

SYSTEMS TESTING 

• The end is near.
• Unit Testing.
• Integration Testing.
• End-to-End Testing.
• User Acceptance Testing.