Start your journey into Business Analysis with a course built for 2026 — not 2015. Whether you're entering the workforce for the first time, changing careers, or formalising skills you've picked up on the job, this beginner course gives you a practical, up-to-date foundation in one of today's most in-demand professions.

Across nine modules, you'll learn how modern Business Analysts actually work: gathering and writing requirements, mapping stakeholders, solving problems methodically, contributing to Agile teams, modelling processes, reading data with confidence, using AI tools responsibly, building a business case, and validating that a solution really works.

No prior work experience is required. Every activity is built around a single, realistic case study — Ward Connect, a fictional municipal digital project — so you'll practise real BA tasks step by step, from your very first module, without needing a workplace of your own to draw on.

What you'll cover:

1. Introduction to Business Analysis Today
2. Professional Communication & Stakeholder Engagement
3. Problem Solving & Analytical Thinking
4. Requirements Elicitation Today
5. Agile Business Analysis Fundamentals
6. Modelling & Process Mapping
7. Data Literacy & AI-Assisted Analysis
8. Business Case Development
9. Testing & Solution Validation

Each module includes a hands-on activity and a short knowledge check, so you can build and test your understanding as you go.

By the end of this course, you'll have a working grasp of the BA toolkit and a portfolio of practice exercises to show for it — and you'll be ready to build on that foundation in our intermediate Business Analyst course.