COURSE STRUCTURE
Module 1
INTRODUCTION
- What does a Business Analyst do?
- The role of the Business Analyst.
- Business Analyst Fundamental Skills.
- Project Development Life Cycle and Systems Development Life Cycle.
Module 2
PROFESSIONAL COMMUNICATION
- Professional Communication defined.
- Breaking the Barriers.
- The 7 C’s of Communication.
- The Benefits of Professional Communication.
- Tips for Professional Communication.
- What to avoid in proper communication.
- Professional Presentation Skills.
- What to avoid when doing a presentation.
Module 3
PROBLEM SOLVING
The Business Analyst and Problem Solving.
- The Stages of Problem Solving.
- Problem Solving Techniques.
- What to avoid during the problem-solving phase.
Module 4
ANALYTICAL THINKING
- Change is a Given.
- Analytical Thinking defined.
- What to avoid during an analytical thinking exercise.
Module 5
REQUIREMENTS GATHERING
Requirements Gathering defined.
- Types of Requirements Gathering.
- What to avoid during the requirements gathering phase.
- Documents to complete during the requirements gathering phase.
Module 6
MODELLING
- Why is Modelling important?
- Modelling Techniques.
- Modelling Tools.
- What to avoid when models are used.
Module 7
EFFECTIVE BUSINESS CASES
- What is the objective of the Business Case.
- Tips to write an effective Business Case.
- What to avoid when writing a Business Case.
- Business Case structure.
Module 8
SYSTEMS TESTING
- The end is near.
- Unit Testing.
- Integration Testing.
- End-to-End Testing.
- User Acceptance Testing.
